Frequently Asked Question

Welcome to our FAQ section, where we’ve answered all your common queries to make your shopping experience seamless and enjoyable. From product authenticity to delivery details and return policies, find everything you need to know about shopping with Cosmo Kedia. Have more questions? Feel free to reach out to us!

Cosmokedia FAQ
Are your products authentic?

Yes, all our products are 100% authentic and sourced directly from trusted suppliers. At Cosmo Kedia, we guarantee the quality and originality of every item we sell.

Do you deliver across Bangladesh?

Yes, we deliver to all regions of Bangladesh. Our fast and reliable delivery service ensures you receive your order within 3-5 business days

What payment methods do you accept?

We accept multiple payment options, including cash on delivery, mobile banking (like bKash or Nagad), and online card payments.

How can I place an order?

You can place an order directly through our website at www.cosmokedia.com or message us on our Facebook page. Just browse, select your favorite products, and check out easily!

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Yes, we offer a flexible Refund and Returns Policy. If you receive a damaged, defective, or incorrect product, please contact us within 7 days for assistance.

Yes! We frequently run special discounts and promotions. Follow our Facebook page and website\Offers “What\Offers New” section to stay updated on exclusive deals.

All our products come with proper labeling and expiration dates. We ensure that you receive fresh and long-lasting products.

Currently, we focus on retail orders. However, if you\u re interested in bulk purchases, feel free to contact us directly to discuss further options.

At the moment, we only deliver within Bangladesh. Stay tuned for updates as we expand our shipping options in the future.

You can reach out to us via: Live Chat, Email: care@cosmokedia.com or  WhatsApp: +880 18046-53041